We handle customer inquiries, technical support, and order processing with our professional inbound call centre services. Our multilingual agents, fluent in English, Swahili, and other African languages, ensure a seamless customer experience.
Boost sales and engagement with our outbound call centre solutions, including telemarketing, lead generation, and customer follow-ups. Our data-driven strategies maximize conversion rates and ROI.
Streamline your operations with our Business Process Outsourcing (BPO) services, including data entry, customer relationship management (CRM), and administrative support. Our scalable solutions help you focus on core business functions.
Provide round-the-clock support to your customers with our 24/7 call centre services. Our flexible scheduling and robust infrastructure ensure uninterrupted service across time zones.
A Kenyan e-commerce company increased customer satisfaction by 30% and reduced response times by 50% with our inbound call centre services.
“Dream Spark’s call centre team transformed our customer support, allowing us to scale operations across East Africa.”
Elevate your customer experience with Dream Spark’s call centre services.
Dreamspark © 2025. All rights reserved